WE CAN DO IT ALL FOR YOU!

· SINGLE POINT OF CONTACT - ONE STOP SERVICE. We can do it all for you. We don't just sell phones. We can make arrangements for your phone lines, long distance, 800 Service etc.

· TELEPHONE BILL ANALYSIS. We'll be glad to review your telephone bills and make suggestions on how to control your communication costs. We've saved many customers thousands of dollars over the years. Please call us before you sign any contracts. The money you save may be your own!

· MAINTENANCE GUARANTEE. If you have a problem with a telephone line, call us first. We locate the problem and call the appropriate telephone utility for you. No more bills from the phone company just telling you, "It's not OUR problem". If we call them and we're proved wrong, we'll pay the bill! Customers with our maintenance contract do not get charged for a service call if we come out and find that the problem is with a telephone utility. In an emergency situation, we'll respond within 2 hours plus drive time.

· CUSTOMER SATISFACTION. We have over 1100 business telephone system customers in Illinois and Indiana. We'll be happy to give you a list of references. You'll find that they are leased with our equipment and service. Make a few calls and check us out.

· GUARANTEED FAST EMERGENCY SERVICE. If you ever need it, we drop everything and run. We have direct dial pagers, cell phones, and a after hours answering service with technicians' home phone numbers for those after hours emergencies. Before you choose a telephone vendor, call their number after hours and see what response you get! In an emergency situation, DCI guarantees it's on site response time of two hours plus drive time. Caller must indicate a true emergency and describe the problem.

· CUSTOMIZED INSTALLATIONS AND PROFESSIONAL SERVICE. Our installation and service personnel get regular compliments on their professional and courteous manner. We customize a system for you. Please allow time to spend with our people so that they know how you want the system to work BEFORE we start the installation.

· IMPROVED OFFICE EFFICIENCY. As an NEC distributor, we carry a complete line of systems designed to save you and your staff valuable time. Features such as hands-free answerback inter-com, speed dialing, one-button transfer, and conference calling are designed to speed up your communications.

· CUSTOMER TRAINING. We come to your office to do live user training and necessary follow-up to insure that your staff will use the system properly. Others may hand you videotape or a manual.

· WE DON'T CUT CORNERS. Saving a few dollars now by leaving out surge protection will cost you much more in the long run. That is why we include surge protection for both AC and phone lines, power failure transfer and sales tax in our price quotation. Make sure our competition includes these necessary items as well!

· SERVICE OPTIONS IN SUBSEQUENT YEARS. After the warranty period, you will receive a letter from us asking if you want to continue your service on either a fixed rate or time and materials arrangement. Note: Fire, theft, and vandalism are not covered by warranty or maintenance agreements. You should investigate your insurance coverage of your communications equipment.

· FACTORY AUTHORIZED DEALER. Some dealers merely buy equipment from wholesalers or distributors and resell it to you. We go to the extra expense of becoming Factory Authorized, which requires sending technicians to school, required parts stocking, and other minimum standards required by the manufacturer, which we always exceed!

· GUARANTEE OF MAINTENANCE AGREEMENT CONTINUITY. DCI guarantees that a customer's maintenance contract will never be canceled by DCI for any reason other than non-payment.

· OPTIONAL LIGHTNING PROTECTION. DCI offers "no cost" repairs to a customers' telephone system if it has been damaged by lightning, so long as the system is covered under DCI's optional lightning protection maintenance agreement.