Implementing a phone system with VOIP capabilities

The following checklist is designed to help customers determine if they should consider using VOIP phones or trunks in future phone systems for their organization.

The new NEC 2000 IPS allows us to install systems with analog, digital and IP phones as appropriate. You can now have all of the PBX features you want plus have VOIP capability!

We suggest you print this list and make notes where appropriate.

Item Description Survey results from your company..
Data wiring Is Cat V (at least) installed at all phone locations?
Data switching Have all hubs been upgraded to switches?
Battery Backup Backup servers and all switches? - 20 min to 2 hours?
Power for individual IP phones Replace patch panels with new ones (pricey!) that insert DC voltage on the CAT V cable or use AC adapters for each phone?
Modems Modems don't run over IP - use analog ports
Fax machines Will run over NEC IP trunks or analog ports, adapters required for other brands?
Call Accounting Used now or in the future? Not all support this.
Conference Calling How many parties at one time?
E-911 Requirements ? Phone relocation issues, not all systems can comply.
Station Hunting? If one phone is busy, can calls hunt to another one?
Music On Hold Message on Hold, or high quality music? (IP phones use chimes)
Least Cost Routing Routes calls out cheapest route, NEC has, others may not
Sound Quality Make test calls before you buy. Call from a digital cell phone into a site with IP phones
Voice Mail Options Proprietary or choose 3rd party?
Virus Protection-server based systems Additional protection needed for Code Red or other worm viruses

Item	Description	Survey results from your company..
Data wiring	Is Cat V (at least) installed at all phone locations?
Data switching	Have all hubs been upgraded to switches?
Battery Backup	Backup servers and all switches? - 20 min to 2 hours?
Power for individual IP phones	Replace patch panels with new ones (pricey!) that insert DC voltage on the CAT V cable or use AC adapters for each phone?
Modems	Modems don't run over IP - use analog ports
Fax machines	Will run over NEC IP trunks or analog ports, adapters required for other brands?
Call Accounting	Used now or in the future? Not all support this.
Conference Calling	How many parties at one time?
E-911 Requirements ?	Phone relocation issues, not all systems can comply.
Station Hunting?	If one phone is busy, can calls hunt to another one?
Music On Hold	Message on Hold, or high quality music? (IP phones use chimes)
Least Cost Routing	Routes calls out cheapest route, NEC has, others may not
Sound Quality	Make test calls before you buy. Call from a digital cell phone into a site with IP phones
Voice Mail Options	Proprietary or choose 3rd party?
Virus Protection-server based systems	Additional protection needed for Code Red or other worm viruses