NEC
ELECTRA ELITE IPK II - FEATURES
The Electra Elite® IPK II offers an
extensive feature set:
Account Codes
User-dialed codes that help the system administrator categorize and/or restrict
trunk calls. Optional Account Codes allow a user to enter an Account Code while
placing a trunk call or anytime while on a call. The system does not require
the user to enter the optional account code.
Alarm
Allows any station extension to work as an Alarm clock. An extension user can
use an alarm to remind them of a meeting, appointment, etc. There are two types
of alarms: Alarm 1 (sounds only once at
the preset time) Alarm 2 (sounds every
day at the preset time)
Alphanumeric
Display
Multi-button display telephones have a 3-line, 24-character-per-line
alphanumeric display that provides various feature status messages. These
messages help the display telephone user process calls, identify callers and
customize features.
Analog
Communications Interface (ACI)
The ACI feature uses a PGD(2)-U10 ADP (Door Phone/Paging adapter) to provide
two analog ports (with associated relays) for Music on Hold, External Paging,
Door Boxes and auxiliary devices such as tape recorders and loud bells.
Ancillary Device
Connection
Allows installation of selected peripheral (ancillary) devices to a multiline
terminal. This feature enhances peripheral device objectives. An Electra Elite
IPK II multiline terminal user can accomplish this by using the AP(R)-R Unit
(Analog Port Adapter with Ringer) or AP(A)-A Unit (Analog Port Adapter without
Ringer) for analog telephone devices, or by installing the AD(A)-R Unit to
connect devices such as tape recorders.
Answer Hold
Allows a multiline terminal user to press the flashing Answer key to answer an
incoming ringing call or a camp-on call. When the multiline terminal user is
already on a call the first call is automatically placed on hold, depending on
the user's settings.
Answer Key
An Answer key, with an LED, flashes when a multiline terminal user receives an
incoming CO/PBX, Tie/DID transfer, or CO/PBX transfer call. When multiple calls
are received, the Answer key is used to pick up calls. The Answer key continues
flashing until the last unanswered call is answered. The user can press the
Answer key during a call to hold the current call and allow the next call to be
answered.
Attendant Call
Queuing
Attendant extensions can have up to 32 incoming calls queued before additional
callers hear a busy tone. This helps minimize call congestion in systems that
use the attendant as the overflow destination for unanswered calls. For
example, you can program Direct Inward Lines and Voice Mail calls to route to
the attendant when their primary destination is busy. With Attendant Call
Queuing, these unanswered calls would normally "stack up" for the
attendant until they can be processed.
Automatic Call
Distribution (ACD)
Uniformly distributes calls among member agents of a programmed ACD Group. The
system allows up to 64 ACD Groups and 256 ACD agents.
Automatic Release
Drops the line circuit when an outside party abandons the call.
Automatic Route
Selection (ARS)
Provides call routing and call restriction based on the digits a user dials.
ARS provides the system with the most cost-effective use of connected long
distance carriers.
Background Music
(BGM)
Sends music from a customer-provided music source to the speakers of the
multiline telephone when the station is idle.
Barge-In
Permits an extension user to break into another extension user's established
call, including Conference calls. There are two Barge-In modes: Monitor Mode
(Silent Monitor) and Speech Mode. With Monitor Mode, the caller barging in can
listen to another user's conversation but cannot participate. With Speech Mode,
the caller barging in can listen and join another user's conversation. This
feature is included, but not typically turned on unless requested.
Battery Backup -
System Memory
A battery on the CPUII( )-U( ) ETU enables the Electra Elite IPK II system to
retain System Program Memory when power fails. When fully charged, the battery
maintains backup power for approximately 1.5 years.
Battery Backup -
System Power
A built-in battery provides complete system operating power for approximately
30 minutes during commercial power outages.
This battery should be replaced every 4-5 years.
Call Appearance
(CAP) Keys
Automatically places an outside call on a Call Appearance Key when the system
is operated as a hybrid (multifunction) system.
Call Arrival (CAR)
Keys
Software extensions available on the Basic and Expanded Port Packages. A Call
Arrival Extension assigned to a line key can appear and ring on either an
individual station or multiple stations. Call Arrival Keys are only busy when
in the ringing state and are not used during the talking state.
Call Duration
Timer
Users with LCD-equipped multiline terminals can time their trunk calls using
the telephone display.
Call Forwarding
Permits an extension user to redirect their calls to another extension or an
off-premise number. Call Forwarding ensures that the user's calls are covered
when they are away from their work area. The types of Call Forwarding are:
Call Forwarding/Do Not
Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers who
need to get through to the extension.
Call Forwarding,
Off-Premise
Allows an extension user to forward their calls to an off-site location.
Requires 2 lines per call that is forwarded out of the building in this manner.
Call Forwarding - Park
and Page
Allows a user who is away from their phone to know when they have a call
waiting to be answered. The Personal Greeting and Park and Page options can
have up to 200 messages total. (Note that the Park and Page feature uses two
messages.)
Call Forwarding with
Follow Me
While at a co-worker's desk, a user can have Call Forwarding with Follow Me
redirect their calls to the co-worker's extension.
Call Monitoring
Allows selected multiline terminal users to monitor another user's conversation
without the ability to participate. A programmable, audible alert tone can be
sent to that station user.
Call Redirect
Allows a multiline terminal user to transfer a call to a pre-defined
destination (such as an operator, voice mail, or another extension) without
answering the call. By pressing the Call Redirect key, the call is transferred,
allowing the user to continue with the current call.
Call Waiting /Camp-On
Permits an extension user to call a busy extension and wait in line (camp-on)
without hanging up.
Callback
When an extension user calls a co-worker who does not answer or is busy, the
caller can leave a callback request. This eliminates the need for the user to
repeatedly call the unanswered extension in hopes of finding it idle.
Caller ID
Allows a display terminal to show an incoming caller's telephone number (the
Directory Number or DN), and optional name. Requires Caller ID service from
your telephone company. Additional monthly charges apply.
Caller ID Call Return
When a user is checking voice mail messages, they can direct the voice mail
system to use Caller ID information that was captured with the message to call
and connect the person who left the message. After the call is ended by either
party, the voice mail user returns to checking messages. Requires Caller
ID service from your local telephone company.
Central Office (CO)
Calls, Answering
The system provides flexible routing of incoming CO (trunk) calls to meet the
exact site requirements.
Central Office (CO)
Calls, Placing
The system provides flexibility in the way each extension user can place
outgoing trunk calls.
Class of Service (COS)
Sets various features and dialing options (called items) for extensions.
Clock/Calendar Display
Used by the system for various system functions and displays. The Daylight
Savings Setup program allows the user to determine whether the system should
automatically adjust the system time for daylight savings time/standard time
changes.
CO Message Waiting
Indication
This feature provides a message waiting indication when voice mail is used from
the Central Office (CO).
Code Restriction
Used to limit the numbers an extension user may dial.
Code Restriction-Dial
Block
Lets a user temporarily block an extension's Code Restriction. A user would
enter a 4-digit personal code to enable/disable this feature.
Code Restriction Override
Lets a user temporarily bypass an extension's Code Restriction.
Computer Telephony
Integration (CTI) Applications
Used to enhance the system with TAPI compatibility and external PC control.
Conference
Allows an extension user to add additional inside and outside callers to their
conversation. With Conference, a user may set up a multiple-party telephone
meeting without leaving the office. The IPK II provides 64 Conference ports and
supports up to two 32 party conferences.
Conference, Voice
Call/Privacy Release
Allows extension users in the same work area to join in a trunk conference.
Continued Dialing
Allows an extension user to dial a call, wait for the called party to answer,
and then dial additional digits. This enables users to dial additional digits
to access services like voice mail, automatic banking and Other Common Carriers
(OCCs).
Cordless Telephone
Connection
Using an AP(R)/AP(A)-R Unit for a DTH/DTR telephone, or an APR/APA-U Unit for a
DTU/DTP telephone, a generic analog cordless telephone can be connected to a
multiline terminal.
Data Line Security
Protects any station port from receiving audible tones (such as Camp-On or Override)
and denies a station from barging in while busy. This prevents disruption of
data transmission when using a modem or facsimile machine.
Delayed Ringing
Allows programmed secondary answering positions to ring on incoming calls after
a programmed time.
Department Calling
Enables an extension user to call an idle extension within a preprogrammed
department group by dialing the group's pilot number. The system supports 64
department groups.
Department Step Calling
When an extension user calls a member of a department calling group and the
called party is busy, the caller can use the Department Step Calling feature to
quickly call another member in that group. This eliminates the need for the
caller to hang up and place another intercom call if the initial extension is
unavailable.
Dial Number Preview
Allows a user with a display-equipped multiline terminal to dial and review a
number before the system dials it.
Dial Pad Confirmation
Tone
For an extension with Dial Pad Confirmation Tone enabled, the user hears a beep
each time they press a key.
Digital Voice Mail
The system is fully compatible with NEC's digital voice mail systems.
Direct Inward Dialing
(DID)
Allows outside callers to dial system extensions directly. Requires additional hardware
and special lines from your local phone company.
Direct Inward Line (DIL)
A trunk that directly rings either an extension, a virtual extension or a
Department Group. There are 200 available trunks, 64 Department Groups, 256
extensions and 256 virtual extensions.
Direct Inward System
Access (DISA)
DISA permits outside callers to directly dial system extensions, trunks and
selected features.
Direct Station Selection
(DSS) Console
The DSS Console provides a multiline terminal user with a Busy Lamp Field (BLF)
and one-button access to extensions, trunks and system features.
Directed Call Pickup
Permits an extension user to intercept a call that is ringing at another
extension.
Directory Dialing
Allows a multiline terminal user to select a co-worker or outside caller from a
list of names, rather than dialing the telephone number. There are four types
of Directory Dialing:
Distinctive Ringing, Tones and Flash Patterns
These features provide extension users with audible and visual call status
signals.
Do Not Disturb
Blocks incoming calls and paging announcements. Five Do Not Disturb options are
available at each extension:
Door Box
A self-contained intercom unit typically used to monitor an entrance door Each
door box has a pair of normally open relay contacts that can connect to an
electric door strike. Use these contacts to remotely control the entrance door.
The system can have up to eight door boxes. Six chime tones are available.
Requires additional hardware.
Drop Key
Used to abandon a call while retaining the PBX/Centrex line to originate
another call. The Drop Key is provided by programming a Programmable Function Key.
This feature allows the Recall key to be used to provide a hookflash to the PBX
or Central Office.
Dterm IP Gateway System
Converts traditional voice traffic and its accompanying signaling for call
setup and networking to IP for transport across a managed IP network. The
system allows users at branch offices or telecommuters to take advantage of the
rich feature set of the company’s central site Key Telephone System, as though
they were connected locally without loss of functionality.
Dual Line Appearance
Each multiline terminal has two line appearance keys (CALL1 and CALL2) for
placing and answering calls.
E-911 Compatibility
Ensures that emergency calls always get through. If an emergency occurs, a user
simply goes to any telephone, lifts the handset and dials 911. The system's
built-in E911 compatibility places the emergency call even if the user forgets
to dial an access code or press a line key. A call to 911 will drop an
existing line if all lines are busy so the 911 call will go through.
EliteApps - Interactive
Voice Response (IVR)
A software application that accepts a combination of voice telephone input,
database information, and telephone keypad selections to provide audio (usually
voice) information to callers and databases, place calls, transfer calls, and
send e-mail messages. Requires additional hardware.
Elite CallAnalyst
An easy-to-use, graphically oriented software package that allows you to
monitor and analyze telephone calls, understand telephone usage, and cut
costs. Optional software. Requires a dedicated PC.
Facsimile CO Branch
Connection
The Electra Elite IPK II system provides branch connection of locally provided
facsimile machines to CO/PBX lines.
Flash
Allows an extension user to access certain CO and PBX features by interrupting
the trunk loop current.
Flexible System Numbering
Lets you reassign the system's port-to-extension assignments.
Flexible Timeouts
This feature provides a variety of timers in the Resident System Program, which
allow the system to operate without initial programming.
Forced Trunk Disconnect
Allows an extension user to disconnect (release) another extension's active
outside call. Forced Trunk Disconnect abruptly terminates the active call on
the line. This features should only be used in an emergency and when no other
lines are available. Not typically activated except for 911 calls.
Group Call Pickup
Allows an extension user to answer a call that is ringing on another extension
within a Pickup Group. There are 64 Call Pickup Groups available.
Group Listen
Permits a multiline terminal user to talk on the handset and have their
caller's voice broadcast over the telephone speaker. Group Listen turns off the
multiline terminal handsfree microphone so the caller does not pick the
coworker's voices during a Group Listen.
Handset Mute
While talking on the multiline terminal handset, a station user can dial a
feature code or press the MIC button to mute the transmit speech path.
Handsfree and Monitor
Allows a multiline terminal user to process calls using the speaker and
microphone in the telephone instead of the handset.
Handsfree
Answerback/Forced Intercom Ringing
Permits an extension user to respond to a voice-announced intercom call by
speaking toward the telephone, without lifting the handset
Headset Operation
A multiline terminal user can utilize a customer-provided headset in place of
the handset.
Hold
Allows an extension user to put a call in a temporary waiting state. The caller
on hold hears silence or music on hold.
Hotel/Motel
Hotel/Motel services are available in addition to the many features available
to business users. Hotel/Motel features include:
Hotline
Gives a multiline terminal user one-button calling and transfer to another
extension (the hotline partner). There are 512 internal hotline extensions
available.
Howler Tone Service
Provides a howler tone when a station remains off-hook after a call is
completed, or when a station is off-hook and digits are not dialed in a
specified time.
Intercom
Gives extension users access to other extensions. This provides the system with
complete internal calling capability.
Internal Hub
The HUB(8)-U( ) ETU is an in-skin, fast Ethernet switching hub unit that provides
the following basic LAN settings:
IPK II In-Mail
The Elite IPK II In-Mail is a low-cost voice mail solution that mounts onto the
CPUII. Its programming is fully integrated with KSU programming. Supports 2 or
4 ports and 8 hours of storage.
ISDN Compatibility
K-CCIS - IP with PVA
This feature provides the benefits and additional feature compatibility of
Key-Common Channel Interoffice Signaling (K-CCIS) between multiple systems
including NEAX PBX systems connected together over a Data Communication IP
Network (Intranet). Voice signals and common signaling data from/to the distant
offices are converted into IP Packets and transmitted through the Data IP
Network.
Last Number Redial
Allows an extension user to quickly redial the last number dialed. For example,
a user may quickly recall a busy or unanswered number without manually dialing
the digits.
Line Preference
Determines how a multiline terminal user places and answers calls. There are
two types of Line Preference: Incoming Line Preference and Outgoing Line
Preference.
Long Conversation Cutoff
For incoming and outgoing central office calls, each trunk can be programmed to
disconnect after a defined length of time. The timer begins when the trunk is
seized and disconnects the call after the timer expires.
Meet Me Paging
Allows an extension user to page a co-worker and privately meet with them on a
page zone.
Meet Me Paging Transfer
If a user wants to transfer a call to a co-worker but they do not know where
the co-worker is, they can use Meet Me Paging Transfer. The user can page the
co-worker and have the call automatically transfer when the co-worker answers
the page. Since Meet Me Paging Transfer works with both internal and external
paging, a call can be quickly extended to a co-worker anywhere in the facility.
Memo Dial
While on an outside call, Memo Dial lets a multiline terminal user store an
important number for easy redialing later on. The telephone can be like a
notepad.
Message Waiting
An extension user can leave a Message Waiting indication at a busy or unanswered
extension requesting a return call. The indication is a flashing message
waiting lamp at the called extension and a steadily lit lamp on the calling
extension. Answering the Message Waiting automatically calls the extension that
left the indication. Message Waiting ensures that a user will not have to
recall an unanswered extension.
Microphone Cutoff
Lets a multiline terminal user turn off their telephone's handsfree or handset
microphone at any time. When activated, it prevents the caller from hearing
conversations in the user's work area.
Multimedia Conference
Bridge
An optional Multimedia Conference Bridge can be included in the Electra Elite
IPK II. This circuit board can be configured as an 8-port or 16-port conference
bridge. The Multimedia Conference Bridge is configured using an Internet
browser. Conferences can be setup to send e-mail notification to each
participant.
Multiple Trunk Types
The IPK II supports many different types of trunks in the system: DID, E&M
Tie Lines, Loop Start, Ground Start, ISDN BRI, ISDN PRI, and T-1 trunks.
Music on Hold (MOH)
Sends music to calls on hold and parked calls. The music lets the caller know
that his call is waiting, not forgotten. Without Music on Hold, the system
provides silence to these types of calls. The Music on Hold source can be
internal (tone) or from an external customer-provided music source, such as a
tape deck, receiver, etc.
Name Storing
Extensions and trunks can have names instead of just circuit numbers. These
names show on the display of a multiline terminal when the user places or
answers calls. A name can be up to 12 digits long, consisting of alphanumeric
characters, punctuation marks and spaces.
Night Service
When activated, Night Service mode redirects calls to their night mode
destination, as determined by Assigned and Universal Night Answer programming.
Off-Hook Signaling
This signal is an off-hook ringing over the idle (second) line appearance.
Off-Hook Signaling helps important callers get through, without waiting in line
for the called extension to become free.
One-Touch Calling
Gives a multiline terminal user one-button access to extensions, trunks, speed
dial bins and selected system features.
Operator
When an extension user dials "0", calls are routed to a main system
operator.
OPX (Off-Premise
Extension)
Allows a single line telephone, located remotely from the main installation
site, to access the system features with the same abilities as an on-premise
single line telephone.
Paging, External
With External Paging, a user can broadcast announcements over paging equipment
connected to external paging zones. The Electra Elite IPK II system allows up
to eight External Paging zones. Use Combined Paging when you want to
simultaneously page into an internal and corresponding external zone.
Paging, Internal
Internal Paging lets extension users broadcast announcements to other multiline
terminal users. When a user makes a Zone Paging announcement, the announcement
broadcasts to all idle extensions in the zone dialed. With All Call Paging, the
announcement broadcasts to all idle extensions programmed to receive All Call
Paging. Use Combined Paging when you want to simultaneously page into an
internal and corresponding external zone.
Park
Places a call in a waiting state (called a Park Orbit) so that an extension
user may pick it up. There are two types of Park: System and Personal. Use
System Park when you want to have the call wait in a system orbit. Personal
Park allows a user to Park a call at their extension so a co-worker can pick it
up. There are 64 Park Orbits available for use. An extension's Class of Service
determines whether it will use the normal Park Orbit Recall time or the
Extended Park Orbit Recall time.
PBX Compatibility
You can connect your telephone system trunks to Centrex/PBX lines, rather than
to Telco trunk circuits. This makes the trunk inputs into the system 500/2500
type compatible Centrex/PBX extensions, rather than Telco circuits. PBX
Compatibility lets the system be a node (i.e., satellite) in a larger private
telephone network.
PC Programming
The IPK II introduces three different methods for programming. The first is via
the handset, the second is by PCPro (SAT) and the third by WebPro. PCPro is a
Microsoft® Windows® based application. It stems from the SAT application in
IPK. It allows the technician/system administrator to download a database from
the KTS, make changes, and then upload. New to the IPK II is WebPro. This
application is a Web server running on the CPU card of the KTS. No special
installation program is required. A user programs the system using their
standard Web browser. WebPro is a standard feature of the IPK II.
Power Failure Transfer
Ensures that a customer has access to the Central Office network during a power
outage. The DCO/PBX tip and ring are automatically transferred to the tip and
ring of a pre-selected single line Single Line Telephone. The single line
telephone can function in the system during normal operation or be used during
a power failure.
Prime Line Selection
Allows a multiline terminal user to place or answer a call over a specific
trunk by lifting the handset. The user does not have to first press keys or
dial codes. Not typically programmed for most users unless requested as
it becomes difficult to make inter-com calls when this feature is in place.
Private Line
A trunk reserved for a multiline terminal for placing and answering calls.
Programmable Function
Keys
Each multiline terminal has Programmable Function Keys, which simplify placing
calls, answering calls and using certain features. Depending on your telephone
style, you can have either 4, 8, 16 or 32 programmable function keys.
Programming from a
Multiline Terminal
Allows system programming to be performed from any display multiline terminal.
Pulse to Tone Conversion
An extension can use Pulse to Tone Conversion on trunk calls. Pulse to Tone
Conversion lets a user change their extension's dialing mode while placing a
call.
Quick Transfer to Voice
Mail
Allows a station user to transfer a call directly to the called party’s voice
mail. The station number can be dialed while performing a screened transfer or
during intercom calls.
Redial Key
Users can press the Redial Key to cycle through the last 10 outside numbers
dialed. Pressing the # key will redial the number displayed.
Remote (System) Upgrade
With PC programming, the Electra Elite IPK II can be remotely upgraded to a
newer version of main system software. The upgrade can be applied immediately
or at a scheduled date and time. Remote system upgrade can be done with a
TCP/IP, serial, or modem connection.
Repeat Redial
If a multiline terminal user places a trunk call that is busy or unanswered,
they can use Repeat Redial to try it again later on. Repeat Redial
automatically retries the call until the called party answers. The number of
retries is based on system programming.
Resident System Program
When power is supplied to the system, the hardware configuration is scanned and
Resident System Program default values are assigned, including terminal types
(e.g. PGD(2)-U10 ADP, DSS Console).
Reverse Voice Over
While on a call, Reverse Voice Over lets a busy multiline terminal user make a
private intercom call to an idle co-worker. The idle co-worker can be at a
multiline terminal or single line telephone. The busy user just presses a
programmed Reverse Voice Over key to make a private call to a specified
co-worker. The initial caller will not hear the Reverse Voice Over conversation.
The private intercom call continues until the Reverse Voice Over caller presses
the key again. The initial call can be an outside call or an intercom call.
Ring Groups
Determines how trunks ring extensions.
Ringdown Extension,
Internal/External
With a Ringdown Extension, a user can call either another extension, outside
number, or Abbreviated Dialing number simply by lifting the handset. The call
automatically goes through; there is no need for the user to dial digits or
press additional keys.
Room Monitor
Lets an extension user listen to the sounds in a co-workers area. For example,
the receptionist could listen for sounds in the warehouse when it's left
unattended.
Room Monitor for Single
Lines
This option enables you to monitor the room status through your single line
telephones.
Save Number Dialed
Allows an extension user to save their last outside number dialed and easily
redial it later on. The system remembers the digits regardless of whether the
call was answered, unanswered or busy.
Secondary Incoming
Extension (SIE)
Incoming appearance keys of actual stations assigned in the system. SIE keys
are assigned to programmable function keys and can appear on an individual
station, or multiple stations. Incoming internal calls, ringing DIL/Tie/DID/CO
Transfer calls, or call forwarded calls can be picked up from an SIE.
Secretary Call (Buzzer)
Lets two co-workers alert each other without disturbing their work. To have
Secretary Call, both co-workers must have multiline terminals with Secretary Call
buzzer keys. When a user presses their buzzer key, the system alerts the called
extension by sending a splash tone and flashing the called extension's buzzer
key. The called user can respond by placing an itercom call to the calling
party. The called extension's buzzer key continues to flash and the splash tone
is heard until either user cancels the Secretary Call.
Secretary Call Pickup
Lets a multiline terminal user easily reroute calls intended for a co-worker to
themselves. By pressing a Secretary Call Pickup key, the user can have all
calls to a co-worker's telephone ring or voice-announce theirs instead.
Secretary Call Pickup is a simplified type of Call Forward with Follow Me for
employees who work closely together.
Selectable Display
Messaging
An extension user can select a preprogrammed Selectable Display Message for
their extension. Display multiline terminal callers see the selected message
when they call the user's extension. Selectable Display Messaging provides
personalized messaging. For example, an extension user could select the message
"GONE FOR THE DAY". Any display multiline terminal user calling the
extension may hear a DND signal and then see the message. An extension user can
add digits for date, time or telephone number after messages 1-8 and 10 (up to
24 characters). For example, an extension user could select the message
"ON VACATION UNTIL" and then enter the date.
Selectable Ring Tones
An extension user can change the way trunks or internal calls ring their
telephone. Selectable Ring Tones allow an extension user to set up unique
ringing for their calls.
Serial Call
A method of transferring a call so it automatically returns to the transferring
extension. Serial Calling saves transferring steps between users.
Single Line Telephones,
Analog 500/2500 Sets
The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog
single line telephones (SLTs). Requires SLI cards to be added to the system.
Single Line Telephone
(SLT) Adapter (Optional)
Allows a port of an ESIB(8)-U( ) or ESIE(8)-U( ) ETU to support a Single Line
Telephone. A Single Line Telephone can be connected to the ESIB(8)-U( ) ETU
using the SLT Adapter and 2-wire cable.
Softkeys
Each display telephone provides interactive softkeys for intuitive feature
access. It is no longer necessary to remember feature codes to access the
telephone's advanced features because the function of the softkeys change as
the user processes calls.
Speed Dial -
System/Group/Station
Gives an extension user quick access to frequently called numbers. This saves
time, for example, when calling a client with whom they deal often. There are
three types of Speed Dialing: System, Group and Station. All co-workers can
share the System Speed Dialing numbers. All co-workers in the same Speed
Dialing Group can share the Group Speed Dialing numbers. Station Speed Dialing
numbers are available only at a user's own extension. The system has 2000 Speed
Dialing bins that you can allocate between System and Group Speed Dialing. A
maximum of 65 Speed Dialing Groups are available. Each Speed Dialing bin can
store a number up to 24 digits long.
Station Add-On Console
Functions with a multiline terminal to provide an additional 16 DSS/BLF keys.
The Busy Lamp Field status is shown by icons for each station or feature. This
console also has an additional 100 programmable speed dials that are separate
from the System or Station Speed dials.
Station Hunt
After calling a busy extension, a call will immediately hunt to the next available
member of the Hunt Group (Department Group). The caller does not have to hang
up and place another intercom call if the first extension called is
unavailable.
Station Message Detail
Recording (SMDR)
Provides a record of the system's trunk calls. Typically, the record outputs to
a customer-provided printer, terminal or SMDR data collection device. Feature
requires activation. Suggest optional call accounting software, which
requires a dedicated PC.
Station Name Assignment -
User Programmable
Allows a user to program the Station Name for their telephone extension or any
extension within the system. The name is displayed on the multiline terminal's
LCD when an intercom or K-CCIS call is placed.
Station Relocation
Allows a station to be moved from one location to another, without having to
reprogram the station data. The station’s features and extension number are the
same after it is moved to the new location.
Synchronous Ringing
Synchronizes CO/PBX incoming ringing with the incoming ringing pattern from a
Central Office.
T1 Trunks (with ANI/DNIS
Compatibility)
The T1/PRI Interface ETU gives the system T1 trunking capability. You can
program each T1/PRI ETU for any combination of the following trunks:
Tandem Ringing
Allows an extension user to have two telephones with one telephone number. For
example, extension 105 (the master telephone) sets Tandem Ringing with
extension 106. When extension 105 receives an incoming call, both extensions
105 and 106 ring. Callers would dial the master extension number (extension 105
in this example). A multiline terminal must be paired with either a single line
telephone or a Wireless - DECT handset; whereas, a single line telephone must
be paired with another single line telephone or Electra Elite IPK II Wireless
extension. Neither can be paired with a another multiline telephone.
Tandem Trunking
(Unsupervised Conference)
Allows an extension user to join two outside callers in a Trunk-to-Trunk Conference.
The extension user can then drop out of the call, leaving the trunks in an
unsupervised conference.
Tone Override
The multiline terminal user that calls a busy station and receives a call waiting
tone can generate a Tone Override that is heard by the originator and busy
station. The busy station user can place the existing call on hold to answer
the override.
Prevent Recall of
Transferred Call
The Class of Service program has an option that will allow you to prevent a
transferred call from recalling the originating extension if the call is not
answered.
Transfer Key Can Place
Call on Hold
While on a call, and the Transfer key is pressed, the call will be placed on
hold.
Trunk Group Routing
Sets outbound call routing options for users who dial the Trunk Group Routing
code (9) for trunk calls. Calls are routed in the order specified by system
programming. If a user dials 9 and all trunks in the first group are busy, the
system may route the call to another group. There are 100 available Trunk
Groups and 100 Routes.
Trunk Groups
Lets you optimize trunk usage for incoming and outgoing calls. Each group can
be accessed by an access code plus the group number. There are 100 available
Trunk Groups and you set the access order in trunk group programming. Using
Call Appearance (CAP) Keys give an extension user more available function keys,
since the user does not need a separate line key for each trunk.
Trunk Queuing/Camp-On
Permits an extension user to queue (wait in line) on hook for a busy trunk or
trunk group to become free. The system recalls the queued extension as soon as
the trunk is available. The user does not have to manually retry the trunk
later. Trunk Queuing lets the caller know when the call can go through. With
Trunk Camp On, an extension user can queue (wait in line) off-hook for a busy
trunk or trunk group to become free. The caller connects to the trunk when the
trunk becomes free.
Unified Messaging
The EliteMail CTI LX and EliteMail CTI LX Lite Voice Processing systems, using
the Electra Elite IPK II system and a Local Area Network, provide Unified
Messaging services for voice, fax and e-mail messages with access at either the
desktop PC or the telephone. Unified Messaging lets the PC control telephone
calls and information about each inbound and outbound call.
Uniform Call Distribution
With Uniform Call Distribution (UCD), an extension user can call an idle
extension within a preprogrammed UCD Group / Department Group (64 Department
Groups available) by dialing the group's pilot number.
Uniform Numbering Network
Allows multiple or compatible systems to be connected in a network using tie
lines. A station user can dial a system number and a station number (open
numbering) or dial the station number only (closed numbering) to access any
station.
Universal Slots
The IPK II has eight universal slots, and up to three cabinets can be
installed. The system uses the same KSU for the basic and expansion cabinets to
support up to 24 Universal Slots.
User Programming Ability
A station user can perform programming functions. Abbreviated Group Dialing and
Function Keys are just two features programmable from a station.
Virtual Extensions
Available software extensions on the Basic and Expanded Port Packages. A
Virtual Extension assigned to a line key, can appear and ring on an individual
station or multiple stations, and be used for outbound access. Up to 256 CAR/VE
keys are provided.
Voice Over
Lets a user interrupt a busy station user that is on another call. With Voice
Over, the busy extension user hears an alert tone followed by the voice of the
interrupting party. The extension user receiving the Voice Over can respond to
the interrupting party without being heard by the original caller.
Volume Control
Each multiline terminal user can control the volume of incoming ringing, splash
tone, paging, background music, handsfree and handset. Multiline terminals
consolidate all adjustments into the volume buttons. Pressing the VOLUME arrows
will adjust the volume level for whichever feature is active (outside call,
ICM, ICM ringing, paging, etc.). Pressing these keys when the telephone is idle
will adjust the contrast level of the telephone's display. The users should set
the volumes for their most comfortable levels.
Warning Tone For Long
Conversation
The system can broadcast warning tones to a trunk caller advising them that
they have been on the call too long. The outside caller does not hear the
warning tones.