NEC IPK II
Multiline Telephone User Guide
1. Lift the handset.
2. Dial a station number or 0
for the attendant. OR Press the button programmed for Direct
Station Select.
3. Voice announce after the tone
burst or wait for the ringing call to be answered.
Note 1: When calling a multiline
telephone, dialing 1 after the station number will change ringing to
voice or voice to ringing.
Note 2: To directly access a
personal voice mailbox, dial 8 after dialing the station number.
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1. Lift the handset.
2. Typically dial 9 OR
press an idle Outside Line key.
3. Dial the telephone number.
1. Without lifting the handset,
press the Redial key. The last dialed number is displayed.
2. To redial the last number,
press #. OR Search for the desired number from the Redial List by
pressing the Redial Softkey or VOLUME UP or VOLUME DOWN keys.
3. Lift the handset or press Speaker
to place the call.
1. Press the Speaker key.
2. Dial Service Code 751.
3. Press the Line Key to be programmed. Screen should say
“Not Defined” or an old entry you can erase!
Leave CAP Keys in place or you won’t be able to transfer calls!
4. Dial 01 followed by the extension number.
5. Press HOLD then Speaker
To store a Station Speed Dialing
number (display telephones only):
1. Press the Speaker key.
2. Dial 755.
3. Dial the Station Speed Dial
buffer number to be programmed (0~9).
1 = Station Speed Dial buffer 1
2 = Station Speed Dial buffer 2
etc.
Note: 0 = Station Speed Dial
buffer 10
4. Dial the Access Code (e.g.,
9) - if required.
5. Dial telephone number you
want to store (up to 24 digits).
Note: Valid entries are 0~9, #
and *. To enter a pause, press MIC. To store a Flash, press Recall.
6. Press Hold.
7. Enter the name associated
with the Speed Dialing number (display telephones only):
# # =
Accepts an entry (only required if two letters on the same key are needed - ex:
TOM). Pressing # again = Space. Conf
Clears the character entry one character at a time (used when entering the
Name). EXIT Clears all the entries from the point of the flashing cursor and to
the right (used when entering the Number, this clears both the number and
name).
To dial a Station Speed Dialing
number:
1. Press the Speaker key.
2. Dial #7 (default
Service Code).
3. Dial the Station Speed Dial
buffer number (0~9).
1 = Station Speed Dial buffer 1
2 = Station Speed Dial buffer 2
etc.
Note: 0 = Station Speed Dial
buffer 10
To dial a System Speed dialing
number:
1. Press the Speaker key.
2. Dial #2 (default
Service Code) OR press the Redial Key OR Press the System
Speed Dialing key.
3. Dial the Station Speed Dial
buffer number (Default: 000~999).
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1. Press the MIC key. A lit MIC LED indicates that the MIC
is on.
SPEAKERPHONE CALLS
1. Press the Speaker key
and the LED lights.
2. Ensure that the MIC LED
is lit.
3. Place internal or outside
call.
4. Converse.
5. Press the Speaker key
to disconnect call.
Note: The handset may be used
at any time during the conversation. To resume handsfree operation or to
monitor a call, press the Speaker key (the LED lights) and replace the
handset.
To initiate Group Listening:
1. Place or answer call using
the handset.
2. Press Speaker twice
(but do not hang up). Note: Speaker flashes slowly.
Note: You can talk to the
caller through your handset. Your coworkers hear your caller’s voice over your
telephone’s speaker.
Note: When you press Speaker
once, you turn your Speakerphone on. The second press turns on Group
Listen. Pressing the Speaker key a third time cancels the Group
Listening feature.
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Note 1: To retrieve a held call,
press the flashing Line key or Conf key (internal calls).
Note 2: Calls on System Hold can
be retrieved from any multiline telephone with the held line appearance.
Note 3: After a preprogrammed
time, the held call will recall to the originating station.
With a call in progress:
1. Press the Transfer key.
2. Dial the station number.
3. Announce the call (optional).
4. Replace the handset.
Note 1: If the called station is
busy, replace the handset to initiate a camp-on. Unanswered camp-ons and
unscreened transfers will recall to the transferring station.
Note 2: To return to the original
party, press the flashing Line key or Conf key.
Call Transfer using programmed
DSS keys
With a call in progress:
1. Press the Transfer key.
2. Press the programmed DSS
button.
3. Announce the call (optional).
4. Replace the handset.
Note 3: A Programmable
Function Key may be assigned for DSS.
Note 4: To transfer a call
directly to a personal voice mailbox, dial 8 after dialing the station
number.
1. Establish intercom or trunk
call.
2. Press Conf or Conference
key.
3. Dial the extension you want
to add. - OR -
Access outside call by dialing
9.
Note: To get the outside call,
you can either press a line key or dial a trunk/trunk group access code.
4. When called party answers,
press Conference key twice.
Note: If you cannot add
additional parties to your Conference, you have exceeded the system’s
Conference limit.
5. Repeat steps 2~4 to add more
parties.
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To Park a call in a system
orbit: Note: You can Park Intercom or trunk calls.
1. Press the Park key
(Service Code 752: *04 + orbit). Note: The Park key LED lights.
2. Use Paging to announce call.
3. Press Speaker to hang
up. Note: If not picked up, the
call will recall to you.
- OR -
1. Press the Transfer key.
2. Dial #6 and the Park
orbit (01~64). Note: If you hear busy tone,
the orbit is busy. Try another orbit.
3. Use Paging to announce call.
4. Press Speaker to hang
up. Note: If not picked up, the
call will recall to you.
To pick up a parked call:
1. Lift the handset.
2. Press the Park key
(Service Code 752: *04 + orbit). - OR -
1. Press the Speaker key.
2. Dial *6 and the Park
orbit (01~64).
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Callback Call Busy or unanswered?
To place a Callback:
1. Dial #
2. Hang up.
3. Lift the handset when the
busy extension calls you back.
Note: If the unavailable
extension was unanswered (not busy), the Callback goes through after your
co-worker uses their telephone for the first time.
To cancel a Callback:
1. Press idle Speaker key
and dial 770.
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1. Dial 0 or press MW softkey.
3. Hang up.
To answer a Message Waiting: Note: When you have a message, your MW LED flashes.
1. Press the softkey under
MW. Look on the screen for the name of
the person that left you a message waiting light. You can call them or press the Speaker key and dial *0.
Note: If the called extension
does not answer, dial 0 or press your Message Waiting key to automatically
leave them a message.
To cancel all your Messages
Waiting:
1. Press the Speaker key.
2. Dial 773.
3. Hang up.
To cancel the Messages Waiting
you have left at a specific extension:
1. Press the Speaker key.
2. Dial 771.
3. Dial number of extension you
do not want to have your messages.
4. Hang up.
To send off-hook signals to an
extension busy on a call:
Note: Your extension may send
off-hook signals automatically.
1. Dial * - OR - Dial
709.
2. Press the Off-Hook
Signaling key (Service Code 751: 33). Note: You hear Ring Busy Tone.
Note: The called extension
hears Call Alert Notification.
To answer Tone Override:
1. Receive Tone Override.
2. Press the Hold key and
talk with the party.
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Repeat Redial
To use Repeat Redial (if the
outside party you call is unavailable or busy):
1. Place a trunk call. Note: Listen for busy tone or ring-no-answer.
2. Press the Feature + Redial
keys. Note: Your Repeat Redial key flashes
while you wait for the system to redial.
3. Press Speaker to hang
up. Note: The system periodically
redials the call.
Note: System programming
determines the waiting time and the number of redial attempts.
4. Lift the handset when called
party answers.
Note: When using trunks with
answer supervision the Repeat Redial feature will automatically cancel.
To cancel Repeat Redial:
1. Press the Feature key.
2. Press the Redial key -
OR - Press Repeat Redial Key (Service Code 751: 29).
Caller ID
Answer
Receive incoming ringing or
transferred outside call:
1. Review the telephone display
for the calling party’s name or number.
2. Answer the call accordingly.
Temporary Memory
An unanswered call will cause
the Call History key to flash, indicating a new call has been placed in
the temporary memory. If enabled in programming, the telephone’s display will
show “CHECK LIST”.
1. Press the Call History key
or press the LIST Softkey and CID.
Note: The last addition to the
list is displayed.
2. Press the ARROW DOWN Softkey
to scroll through the list of numbers in memory.
3. Press the DEL Softkey
to delete the entry and scroll to the next entry.
4. The Call History key
will remain on as long as entries remain in memory.
5. To place a call back to a
number in the temporary memory list, with the number to be dialed displayed,
press a line or Speaker key.
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Group Call Pickup
To answer a call ringing another
telephone in your Pickup Group:
1. Pick up the handset or press
the Speaker key.
2. Press the Group Call
Pickup key - OR - Dial 756 or *#.
Note: Service Code *# can
pick up any call in the group, plus any Ring Group calls. Service Code 756 cannot
pick up Ring Group calls.
To answer a call ringing a
telephone in another Pickup Group when you do not know the group number:
1. Pick up the handset or press
the Speaker key.
2. Press the Group Call
Pickup key - OR - Dial 769.
To answer a call ringing a
telephone in another Pickup Group when you know the group number:
1. Pick up the handset or press
the Speaker key.
2. Press Group Call Pickup key + group - OR - Dial 768 and
the group number (01~64).
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Directed Call Pickup
To use Directed Call Pickup to
intercept a call to a co-worker’s extension:
1. Pick up the handset or press
the Speaker key.
2. Dial **.
3. Dial the number of extension
whose call you want to intercept.
Note: If more than one call is
coming in, the system sets the priority for which call it will answer first.
To make an Internal Page
announcement:
1. Press the zone’s Internal
Paging key plus 01~64 for zones (00 for All Call). - OR -
1. Lift the handset.
2. Dial 701 and the
Paging Zone number (0~9 or 00~64).
Note: Dialing 0 or 00
calls All Call Internal Paging.
3. Dial *1 and the
Combined Paging Group code 1~8 or 0 (for
Internal/External All Call).
Note: Display indicates the
Combined Paging as an External Page.
Note: If the Internal Page Zone
is busy or if there are no extensions in a page group, the page will be
announced as an External Page only.
4. Make announcement.
5. Press the hookswitch to
disconnect quietly, then hang up.
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To Page an external zone:
1. Lift the handset.
2. Press External Paging key
-OR- Dial 703 and the External Paging Zone code (1~8 or 0 for All Call).
3. - OR - Dial *1 and
the Combined Paging Group code (1~8 or 0 for Internal/External All Call).
Note: Display indicates the
Combined Paging as an External Page.
Note: If the Internal Page Zone
is busy or if there are no extensions in a page group, the page may be
announced as an External
Page only.
4. Make announcement.
5. Press the hookswitch to disconnect quietly, then hang up.
To join a Meet Me Internal Page:
1. Lift the handset.
2. Dial 763 (if your
extension is in the zone called) - OR -
Dial 764 and the zone
number (if your extension is not in the zone called) - OR -
Press the Meet Me
Conference/Paging Pickup key if your extension is in the zone called.
Note: You connect to the other
party.
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To join a Meet Me External Page:
1. Press the Speaker key
or pick up the handset.
2. Dial 765.
3. Dial the announced External
Paging Zone (0~8). Note: You connect to the other
party.
To turn Background Music on or
off:
1. Press the Speaker key.
2. Dial 725.
3. Press Speaker to hang
up.
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SET RELOCATION
To exchange two terminals:
1. Pick up the handset or press
the Speaker key.
2. Dial the Extension Data
Swap Service Code. (needs to be set up in advance)
3. Dial the Extension Data
Swap Password.
4. Dial the extension to be
swapped with or relocated to.
5. When successfully completed,
confirmation tone will be heard and the display will show completed.
6. Press the Speaker key
twice.
Line Keys/Programmable Function Keys
The following functions below can be assigned to Line Keys if
allowed by Class of Service.
To Program a Line key as a Programmable Function Key:
1. Press the Speaker key.
2. Dial Service Code 751.
3. Press the Line Key to be programmed.
4. Dial the code for the desired feature plus additional data if
required.
5. Press Speaker to hang up.
Note: Service Code 00 will erase the function from the key.
Note: In some cases, the Hold key needs to be pressed before
pressing the Speaker key.
(00 - 99) (Service Code 751)
Function Number - Function Additional Data
01 DSS / One-Touch Extension number or any numbers (up to 24 digits).
Press HOLD to write.
02 Microphone Key (ON/OFF)
03 DND Key
04 BGM (ON/OFF)
05 Headset
06 Transfer Key
07 Conference Key
08 Incoming Call Log
09 Day/Night Mode Switch Mode number (1~8)
10 Call Forward - Immediate
11 Call Forward - Busy
12 Call Forward - No Answer
13 Call Forward - Busy/No Answer
14 Call Forward - Both Ring
15 Follow Me
18 Text Message Setup Message Numbers (01~20)
19 External Group Paging External Paging Number (1~8)
20 External All Call Paging
21 Internal Group Paging Internal Paging Number (01~64)
22 Internal All Call Paging
23 Meet-Me Answer to Internal Paging
24 Call Pickup
25 Call Pickup for Another Group
26 Call Pickup for Specified Group /Call Pickup Group Number
27 Speed Dial -Common/ Private Speed Dial Number (Common/ Private)
28 Speed Dial - Group Speed Dial number (Group)
29 Repeat Redial
30 Saved Number Redial
31 Memo Dial
32 Meet - Me Conference
33 Override (Off-Hook Signaling)
34 Break - In
35 Camp On
36 Step Call
37 DND / FWD Override Call
38 Message Waiting
39 Room Monitoring
40 Handset Transmission Cutoff
41 Buzzer Extension Number
42 Boss - Secretary Call Extension Number
43 Series Call
44 Common Hold
45 Exclusive
46 Department Group Log Out
47 Reverse Voice Over Extension Number
48 Voice Over Extension Number
49 Call Redirect Extension Number or Voice Mail Number
50 Account Code
51 General Purpose Relay No (0, 1~8)
52 Automatic Answer with Delay Message Setup Incoming Group Number
53 Automatic Answer with Delay Message Start
54 External Call Forward by Door Box
55 Extension Name Change
56 General Purpose LED Operation
57 General Purpose LED Indication
58 Automatic Transfer at Department Group Call Extension Group Number
(1~8 or 01~64)
59 Delayed Transfer at Department Group Call Extension Group Number
(1~8 or 01~64)
60 DND at Department Group Call Extension Group Number (1~8 or 01~64)
63 Outgoing Call Without Caller ID (ISDN)
66 CTI
71 Message Change for Voice Attendant - Extension Number or
Department Group Number
72 Keypad Facility Key
73 Keypad HOLD Key
74 Keypad RETRIEVE Key
75 Keypad Conference Key
76 Toll Restriction in Credit - Extension Number
77 Voice Mail (In-Skin) Extension Number or Pilot Number
78 Conversation Recording - Voice Mail
79 Automated Attendant (In-Skin) Extension Number or Pilot Number
80 Tandem Ringing 1 = Set 0 =
Cancel Extension Number to Tandem Ring
81 Automatic Transfer to Transfer Key - Trunk Line No. (001~200)
82 Dterm IP Call Log
83 Conversation Recording Function (VMSU) 0 = Pause; 1 = Re-recording; 2 = Address; 3 = Erase; 4
= Urgent Page
84 Drop Key
85 Directory Dialing
86 Private Call Refuse
87 Caller ID Refuse
88 Dial-In Mode Switching
89 Do-Not-Call Setup
90 Do-Not-Call Data Registration
91 Live Recording Key
Note: This guide is updated from time to time. Get the latest version at www.digcom.com
Other guides are on line as
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