NEC IPK II - User Introduction – Display Phones

(Updated 9/25/2006)

HOLD. The red HOLD button at the bottom of the phone is used to put calls on hold.

TRANSFER. The TRANSFER button is used to transfer calls to another phone. To transfer a call, press the TRANSFER button, then dial the extension number of the phone you want to send the call to. When the person answers, you can either announce the call or just hang up. If the voice mail answers by mistake, dial *** and the voice mail will disconnect.

SPEAKER. The SPEAKER button activates the speakerphone.

ANSWER. The ANSWER button is used to answer a second call, like call waiting

CONFERENCE. The CONF button is used to set up a conference call by adding on callers. Press CONF, then dial 9 and another number. After the person answers, press CONF to add them in. Repeat this until all parties are on the line. As an option, we have a dedicated conference card that will adjust levels for up to 16 callers.

RECALL. The RECALL button is used to transfer calls if you have Centrex or Centranet lines only. Otherwise this button can be used to disconnect a call and give you fresh dial tone.

FEATURE. The FEATURE button is used for programming.

MIC. The MIC button turns on/off the built in microphone. Most prefer to leave the microphone on (light on) so you can use the speakerphone and talk back intercom.

DIRECTORY. The DIRECTORY button is used to access the speed dialing or to find an extension number.

MESSAGE. The MESSAGE button will dial the voice mail system.

UP and DOWN arrows are located at the bottom right of the phone. Use these buttons to change ring volume, speaker volume, handset volume, and contrast on the LCD screen, depending on what your phone is doing at the time.

RING VOLUME.  Press SPEAKER, then dial 729 to make your phone ring to set the ring volume using the up and down arrows.

SOFT KEYS. The 4 gray buttons just below the LCD screen are called soft keys. These buttons can be used for a variety of things.

1. List. If you press the LIST button, you can next press the softkey under Redial to see a list of the last five numbers you dialed. When you see the number you want to redial, press the Speaker button or pick up the handset. Also, you can see CID (Caller ID) to scroll through recent calls if you have the caller ID feature.

2. DIR (Directory). Here you can scroll through: SYS (System Speed Dial), SPDg Group Speed Dial, STA (Your speed dial), and EXT which lists the phones by name in alphabetical order. Press the exit button at the upper left to go back to the main screen. You may need to press it more than once.

3. ICM (Inter-com) button takes you to: InPg (Internal Paging) Press 1 for Zone 1 etc. ExPg takes you to external paging speakers if you have them. P/U is to use Call Pickup, that is to answer a ringing call within your department or area. You can also press the down arrow to get to a second screen showing Barg (Barge-In) that lets you barge into the paging speakers for an emergency.

4. Prog (Programming) lets you set up features on your phone: Cfwd (Call Forward). After you press that button, you get a choice of All (forwards all your calls) Both (Forwards your calls to another phone, but keeps ringing at your phone as well) (Requires tech programming to use this.) Busy (Forwards your calls when you are on the phone). Press the down arrow to see N/A (Call Forward – No Answer) sends calls elsewhere when you don’t answer. B/NA is typically used to foward calls to voice mail as that sends calls to voice mail when you are on the phone OR you don’t answer in 3-4 rings. Flw (Call Forward – Follow Me) sends your calls to a phone that you are located at now.

5. Prog – DND (Do Not Disturb). If you press SET, you can set Do Not Disturb for: Ext (external calls) Icm (Inter-com calls) All (All Calls) or Cfwto (Incoming calls that are forwarded to you). Wait a few seconds for DND and DND cancel to take effect.

6. Prog – STA.(Station Speed Dial). This is where you can program your personal speed dial numbers. Enter a speed dial buffer number first (1-10), then program in the number to be dialed. Include a 9 typically. Press Hold to write, then enter the name for the display by dialing the letters on the key pad. Hit the 2 key twice for B etc. Use # to move the cursor to the right if you have a duplicate letter. Press Speaker when finished. You cannot get calls while you are programming.

7. Prog - Use the down arrow to get to SYS. This is where you can program system speed dial numbers that can be used by everyone. Press SYS. Screen will say SET SYS. Enter a buffer number (100-999). Start with 100 typically. Enter the number (typically don’t need to insert a 9). Press Hold to write to memory. Then enter the name on the keypad. Hit the 2 key twice for B etc. Use # to move the cursor to the right if you have a duplicate letter. Press Hold to write, then press Speaker when finished. Note: You cannot get calls while you are programming.

8. Prog - FCTN (Function Programming). Use this area to program buttons on your phone. For example, to program a button to transfer calls to another phone: Press Fctn, then press the button you want to program. Then dial 01 (code for programming one touch buttons). Then press HOLD to write, then dial the extension number of the phone you want to be able to see status and transfer calls to. Press HOLD again to write the number. Press speaker to exit. Other codes you might use: 05+Headset; 20=external paging; 21=internal zone paging (Groups 01-64); Internal all call =22.  All codes currently available are listed in the Full NEC User Guide available at www.digcom.com.

9.Prog, then down arrow to ALM. ALM1 will ring your phone one time to remind you of an appointment etc. Enter the time in military time. Lift the handset when you are done. ALM2 will ring your phone every day. To clear ALM2, enter 0000 for the time.

Updated versions of this guide can be found at the bottom of the page at www.digcom.com